All the reviews below come straight from the independent Feefo review site, so you know they're genuine.
Last updated: Tue 23rd Oct 2018 23:43
Have used Copall Parking for many years and have always had an excellent service. All the staff very friendly and helpful and would recommend to friends and family. I will certainly be booking again for future use.
Staff always friendly and good service and good price.
K OPONG3hrs ago
Very much as described, very reasonable, efficient and friendly service.
It just added a lot of time to our journey time —especially on the way back when we had to wait for the bus . We had no luggage to wait for so wee probably Quicker than the average person. Also disliked the Walk from bus stop to terminal
A WILDING3hrs ago
Reliable and efficient service and the car well looked after. The staff were extremely pleasant and helpful and flexible enough to assist us when we hadn’t done things exactly as we should have as we were both in slight shock after suffering a bad fall on holiday. I would definitely use them again and recommend Cophall to others.
Friendly, efficient, good price. Will definitely use again.
J SPREADBURY3hrs ago
As expected, our service experience was totally up to speed. Great.
N PARKER3hrs ago
The service we received was very efficient, the staff was expecting us on both occasions, and provided us with a smooth and 1st class service.
J LEE3hrs ago
Used Cophall before, and have been really pleased with the service
Simon EAMES4hrs ago
Efficient service at a good price. One star deducted for the grumpy and unhelpful driver (VJ?).
C FENN4hrs ago
I have used Cophall Parking before a few times and they were previously excellent and I couldn't have faulted them. However, this time was a completely different story. Firstly, when I arrived to drop off my car, one of the mini bus drivers very nearly crashed into me whilst I was turning in (my right of way) and, when dropping off my car, the receptionist was more interested in the phone then dealing with me right in front of her and so much so I wasn't given the keycard to pick up my car on return, as well as told what to do when we did return from holiday. This then led to being "told off" when we returned for not calling when we arrived. If I'd been a completly new customer, I would have had no idea which bus station to even go to! Finally, after the collecting the car (and not even being offered an apology for the lack of service received), we noticed it was filthy outside (having been parked under an oak tree), despite having gone in after being washed only the week before. I am not impressed and will now not automatically go with them next time, even if they're cheaper.
Daphne POWELL4hrs ago
Our first time using your parking facility and we were extremely impressed with your professionalism and care in getting us to and from the airport we will definitely be booking with you again in the future.
David MILLS4hrs ago
Lovely staff and a good service given to us
PETER QUINTRELL4hrs ago
I have used Cophall parking Gatwick several times in the past, and will continue to do so ~ their service is excellent, and prices are very competitive
Sophie MORANT4hrs ago
Amazing customer service! Really helpful and efficient!
Barbara HMP - BRADLEY5hrs ago
Very efficient, very courteous, would use them again, without hesitation, and would be happy to recommend them.
S TEAGUE5hrs ago
We have used this car park for the last three years and can't fault them. The online booking is very easy and a great secure tarmacked car park. The staff are very friendly and the pick up coaches are very modern,clean and on time. Would recommend thoroughly to any one.
We have used this service many times, always feel safe and secure leaving our car. The mini bus is always quick to pick us up, which when cold or wet is a plus. Driver was excellent and reception is always handled very efficiently.
Victoria Rollock5hrs ago
From dropping off the car to being picked up from the airport the whole experience was pleasant. There was no hanging around in the cold as soon as I called the mini bus was outside the terminal to pick us up. Will definately use this service again and would strongly recommend it.